PractiTest product support is getting an upgrade!

Last updated: September 01, 2011

We've been making changes over the last several weeks to better support our customers at PractiTest. As our client-base grow, so do the support requests, and our need for more automation and integration to our workflows.

That’s why we have migrated to new PractiTest help platform (via Assistly). This will make support more efficient. What you can expect is the same level of support, with the following visible changes:

  • All support will be answered right in your inbox.
  • A new knowledge-base, with the same articles you're used to.
  • Later on, an easier ticket submission right from the app instead of opening your email or creating a ticket in the help site.

We are confident this new system will make our excellent support even better.

Radwin: ‘a Top-Notch Test Management Tool’

Last updated: July 31, 2011

PrintWe at PractiTest were very excited to hear what Radwin’s Kfir Hemed had to say about us. Hemed is head of the Verification Unit at Radwin, a world leading communications equipment vendor. His team has been using PractiTest for large scale testing cycles.
In Hemed’s own words:

“I liked the product, the simplicity, the ease of use. I decided to run one set of tests for a month and see how it goes. After the first trial we tested a bigger version, and only after that went smoothly – we moved all of our testing to PractiTest.”

“We never had a system crash or slow down. It – easy to deploy – the logic of the system and the UI are clear – and the learning curve is very quick. This is very beneficial for us because we frequently loan testers from other departments, and they start using PractiTest in no time.”

“The results are effective and better managed testing cycles: accurate planning that is executed on schedule, with clear logging of each and every test, issue and bug. With an average cycle exceeding several hundreds tests – that’s a big advantage.”

Read the full case study here.

Kfir Hemed, Head of the Verification
Unit at Radwin

Radwin: ‘a Top-Notch Test Management Tool’

Last updated: July 31, 2011

PrintWe at PractiTest were very excited to hear what Radwin’s Kfir Hemed had to say about us. Hemed is head of the Verification Unit at Radwin, a world leading communications equipment vendor. His team has been using PractiTest for large scale testing cycles.
In Hemed’s own words:

“I liked the product, the simplicity, the ease of use. I decided to run one set of tests for a month and see how it goes. After the first trial we tested a bigger version, and only after that went smoothly – we moved all of our testing to PractiTest.”

“We never had a system crash or slow down. It – easy to deploy – the logic of the system and the UI are clear – and the learning curve is very quick. This is very beneficial for us because we frequently loan testers from other departments, and they start using PractiTest in no time.”

“The results are effective and better managed testing cycles: accurate planning that is executed on schedule, with clear logging of each and every test, issue and bug. With an average cycle exceeding several hundreds tests – that’s a big advantage.”

Read the full case study here.

Kfir Hemed, Head of the Verification
Unit at Radwin

How Delek uses PractiTest to manage their Exploratory Testing

Last updated: June 01, 2011

managing_exploratory_testing2Last week in Tel Aviv we had a SIGiST’s (Special Interest Group in Software Testing) quarterly meeting, where QA managers and engineers gather to see presentations from selected QA groups and talk about various topics related to our testing work and its day-to-day challenges.

During this session we had the chance to, among other ineresting presentations, see a very informative and consice presentation on how Delek uses PractiTest to manage their exploratory testing efforts.

As part of the presentation, Gavriel Gutshtein explained how they are able to manage their exploratory testing in coordination with the rest of their scripted testing efforts, documenting all their tests (including their exploratory sessions) in PractiTest, and providing full visibility to the team and their external stakeholders on the tasks and progress of their projects.

In addition to the way in which they use PractiTest he also talked about how, by blending scripted and exploratory testing, they are able to reduce their total testing efforts and at the same time increase the stability of their released products.

Launching Test Automation Support

Last updated: June 01, 2011

Does your team have automated tests?

  • Do you run automation as part of your tests?
  • How do schedule and execute your automated scripts?
  • Do you generate reports out of your automation? Do you do this together with your manual tests?

It’s great to see how test automation is becoming more common in today’s testing organizations. Something that used to be mainly a buzzword in the industry, is becoming a helpful tool to many teams around the world.

Regardless if you use Selenium, QTP, or even home-brewed scripts, automation is more and more a part of everyday QA life. Even though it is still far from being a Silver Bullet, as many tool vendors want us to believe, it allows to streamline our processes and to develop more stable products, helping us release high quality products faster than before.

The problem is that, in order to make proper use of automation you need to manage it and integrate it into your overall testing process. For example, you need to understand what part of your tests are automatic vs. manual; or sometimes you are asked to generate reports that will show your stakeholders the overall testing status of your product (regardless if the test is automated or not!).

What were we looking to solve?

After getting a number of requests from users to expand PractiTest’s functionality to manage (also) automated tests we started searching for the best possible solution.

Basically we wanted to come up with an approach that would allow users to:

  1. Manage their tests and runs, whether manual or automated, in one place.
  2. Increase the visibility of the automation efforts and teams, eliminating any communication or coordination issues.
  3. To see the results of all my tests in one place, creating comprehensive reports.
  4. Providing a solution that is simple to deploy and flexible enough to manage as many tools as possible.

Our solution – the xBot automation agent

So, after talking to our users and reviewing many possible approaches we chose to develop what we call the xBot automation agent, a small java utility that runs on every OS (Windows, Mac, Linux) and is able to execute scripts written on any tool or any language.

Users who want to run automated test simply map their automation scripts to tests in the Test Library, they then create a Test Set with their scripts, and schedule the time when they want their tests to start running. When this time arrives the xBot gets from PractiTest the order to execute the scripts locally. Finally after each test is run, the agent uploads the results to PractiTest as part of the test execution log.

Public release of the xBot agent

In the beginning of the year we started a private beta with a limited number of customers who had asked for this functionality. Later on, in February, we released the public beta in order to get more feedback on the solution.

In May and June published a number of posts in our QAblog, linked-in and other forums, asking testers what are their biggest challenges when coordinating automated and manual tests.

Now, after taking the feedback from the Beta and the inputs from the web, we are proud to release this new solution to support automated testing via PractiTest.

We hope you’ll like our solution and invite you to keep providing us your feedback. Here’s more information about the xBot and PractiTest’s support for Automated Tests.

Affiliate Program

Last updated: May 31, 2011

Do you know a company that may benefit from PractiTest? Now you can earn money by recommending users to work with PractiTest.

PractiTest will pay a referral fee of twenty percent (20%) of net revenues for the life-time of your referral, subject to a minimum requirements.

 

handshake2

PractiTest Affiliate Program is simple:

  • In order to receive a referral fee you need to refer at least one new paying customer every twelve months, generating a minimum US $400 revenues per month.
  • As long as this minimum milestone is kept, you will receive the referral fee of 20% for all the accumulative accounts you referred!

As you can see, this is an awesome affiliate program so go ahead and check-out the details. This is your chance to benefit both yourself and your colleagues, by recommending PractiTest.

Dashboard & Reporting features, Test Sets’ improvements and much more

Last updated: February 28, 2011

Hi,

This weekend we released a new version of PractiTest with many features requested during the last couple of months.

Dashboard

dashboard-graph– Added the option to create a Private Dashboard tab where each user can define the graphs and information he wants to see.
– Dashboard graphs are now clickable and will allow users to “zoom-in” and see the data behind the specific pie or graph displayed. So, for example, in a pie chart of the bugs for your release you can click and see the specific ones that are in status rejected or open.
– We added the ability to personalize which dashboard tab you want to be displayed by default on each of your projects.
– Added new dashboard items for test instances.

 

Exporting, Reporting and Printing
print_issue
– We added the ability to print specific issues, tests, test sets and requirements straight from the form.
– Expanded the support to export specific custom views from all the modules in PractiTest.

Test Execution
– Users can now see the attachments defined in the test library as part of the test instances running within a test set.
– We added a visual indication when adding test instances to your test set whenever a specific test is already part of the given test set.

General
– Improvements to the Multiselect fields.
– Plus a number of additional smaller features and fixes.

As the amount of feature requests grows from month to month we’d like to remind and encourage you to use our User Feedback Forum in order to let us know what additional functionality you’d like to see in PractiTest. Remember that this forum is there not only to add your own requests, but also to vote for the features requested by other users that you’d also want to see in PractiTest. This in turn will help us plan and prioritize our work based on your priorities.

Feel free to let us know what you think by leaving comments and sending us your feedback!

Automation Tests Support Beta is now Publicly available

Last updated: February 01, 2011

Hi,

This weekend we released a new version of PractiTest with one feature in particular that has been requested by a number of customers – the public release of our Automation XBot Plugin.

Using the XBot, you can run automated tests and scripts created with virtually any tool (Selenium, Watir, QTP, etc) or any homegrown testing framework. You can learn more about the XBot from our Automated Tests documentation, and if you want to take part in this Public Beta just send us an email and we will activate this feature in your projects.

automated_test_lib
This version comes with a number of small additions in the Report Center, such as the ability to export your reports to PDF format as well as to work with Views on Requirement Reports.

The current release also fixes a number of smaller issues that were reported by some of you in the last couple of weeks.

We’ll be happy to get your feedback on these or any of the rest of PractiTest, you mail us directly or use our User Feedback Forum.

Dashboard customizations, run compact mode, and more in latest release

Last updated: December 01, 2010

Hi,

Last night we released a new version of PractiTest with many of the features you’ve requested either using our feedback forum, or by contacting us directly.

Here’s a recap of this release’s main new features:

  • Dashboard customization – control the information you display as part of your PractiTest Dashboard. Customize the graphs and tables you show in your project’s dashboard, when you login to the system, according to your personal and specific needs and constraint
    dashboard_customization
  • Run your tests in either Compact or Extended mode – we introduced a new way to run your tests in “Compact mode”. This mode allows you to see many steps together displayed in a convenient grid format. There are still some functions that are available only on the “Extended mode”, such as attaching files or manually linking issues, but if you have long and short steps, or if you are running Exploratory Testing Sessions you may find this mode more convenient.
    run_compact_mode2
  • Step Count field in the Test Library
  • This version includes other small enhancement such as a “Run Next Test” button in the Test Run Window, Information Tooltips, enlarged comment fields, and some bug fixes

We hope you find it useful!

Don’t be shy and use our User Feedback Forum to help us develop more great features.