Jobs

About PractiTest

PractiTest is a leading SaaS company offering a Test management solution, aiming to help QA professionals and testers release better quality products, faster. Founded in 2008, the company is based in Rehovot Science Park next to the train station. PractiTest is being used by customers from more than 55 countries, including some of the world's largest brands such as Wendy's, The New York Times, Roblox, McAfee and more.

QA Tester and Customer Support

The QA Tester will be in charge of writing and running tests for our product as part of a larger testing team. This person will also be part of the customer support team, answering customers’ questions, providing support and resolution for their issues.
Working hours – Monday to Friday, 8AM to 4PM US local hours

Key Responsibilities:

  • Create and execute tests.
  • Provide customer support via chat, email, phone, and live web sessions.
  • Serve as the voice of the customer when collaborating with internal teams to promote new product requirements.
  • Review and analyze product specifications.
  • Report and document technical issues.
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Qualifications:

  • English - Native or fluent in writing, reading, speaking.
  • Experience as a QA Tester, or successful finish of QA course/ISTQB certification/computer science student available to full time jobs in shifts
  • Prior experience in providing technical support
  • Analytical mind and problem-solving atitude.
  • Technical skills (incognito mode, cookies, web, curl, json).
  • Good interpersonal and customer care skills.
  • Team player with strong communication and interpersonal skills.
  • Strong ability to communicate technical information both in writing and verbally.
  • Web experience (html, css, plugins, ruby, php) - an advantage.
  • Command of other languages - an advantage.
  • Working knowledge of test management software - an advantage.

Industry

  • Computer Software

Employment Type

  • Freelance

Location

  • South America Region

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Why PractiTest?

Enjoy the best of both worlds- an established, profitable company with startup potential. Our products are world renown and count some of the most respected global brands as happy customers. Super opportunity to work with great people in a flexible and dynamic environment.

Submit your application to: Jobs@practitest.com

Please attach your Full CV in English to your application.

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