Bugzilla Integration


PractiTest has two types of issue integration with Bugzilla:

  • One-Way integration – standard integration that works like all other PractiTest integrations. Once you click on the Fail & Issue link in a test run, it will open a new bug form in Bugzilla, with all the data (steps and actual results) already pre-entered inside Bugzilla.
  • Two-Way integration – works like the one-way integration, but in addition, displays in PractiTest the bug’s subject and status as it appears in Bugzilla, and also allows Bugzilla to update PractiTest (via a dedicated plugin) whenever the subject or status are modified.

This document describes how the one-way integration works and how to set it up.

Configuring a one-way Integration

Follow the instructions below to configure the integration of PractiTest with your Bugzilla installation.

1. In PractiTest, go to Project Settings > Integrations, and activate the Issue Integration by clicking on the “activate” link.

PractiTest Settings Integrations

2. Select “Bugzilla” from the Bugtracker dropdown list.


Once you’ve chosen Bugzilla, enter the URL Prefix that will be used by PractiTest to connect to your Bugzilla installation. This URL should have access to create bugs in Bugzilla. The URLs should look like: http://your_server’s_name/

Click the “Create Issue integration” button to activate the changes.

Working with Bugzilla Integration

Start by running your tests normally.
When you encounter an issue press the Fail & Issue link.


A new browser tab or window (based on the configuration of your browser) will be launched, opening your Bugzilla New Bug page. If you configured your browser to remember your username and password it will even log directly into the screen where you report your issue.

After reporting the new issue, take note of the new Bugzilla ID and go back to the test run in PractiTest, and click on the “Link existing issue” link. Enter this ID on the Issue ID field, and press the Link existing issue button. You can enter multiple issues at once by separating them using comas or spaces.

The Bugzilla Issue will be linked to the test step, and pressing the issue ID will open it on a new window on your Bugzilla Instance.

If you have any questions please don’t hesitate to contact us!