Q:

Hi,
From time to time, when we try to open a PractiTest attachment, the file does not open and we get some sort of “AccessDenied” error.

please advise


A:

For security reasons the link for the attachment is valid for couple of hours only, so after a while the access to the attachment (via the link) will be denied.
If you need the link again, refresh the PractiTest page, then you’ll get a new link to the same attachment (which again, will be valid for couple of hours).

 

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