Nets - When security and visibility conflict

Nets is a leading provider of digital payment services and related technology solutions across the Nordic region. Merchant Services provides in-store, online, and mobile payment, as well as solutions, services, and a wide range of international payment means. They also provide merchants with acquiring of Visa, Mastercard, JCB and Union Pay, in addition to local payment schemes. Merchant Services is present across all Nordic and Baltic countries. They have more than 300,000 merchant customers, from small and medium- sized enterprises (SMEs) to large international retail chains, including over 30,000 online merchants.

The Challenge

• Managing QA staff in multiple countries and in different companies (companies bought by Nets but were not yet integrated to their IT systems).

• Coordinating all requirements that were in Jira.

• Nets is a highly security-oriented company with strict security requirements.

The PractiTest Benefits

• PractTest’s cloud service helped us integrate & coordinate the work of teams that are geographically and logistically separated. Working and communicating under one virtual house, has made our team effort smoother and more valuable. The team’s communication established a better process, business, development and human relations!

• We connect the worlds of Product, Development & Testing using the integration with Jira on a 2 way basis, and also on a one-way link to ensure security when needed.

• We can increase the perceived value of our team by giving better visibility into our work (automation & manual results) using the multiple reporting options.

• The ET in PractiTest really allowed the teams to account for all their testing tasks, scripted and exploratory, and provide a more accurate image of their work and the application.

• PractiTest has the best support! When you have people joining & leaving teams, you need a company that will have your back covered.

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