TestRail vs. Zephyr

When faced with the challenge of choosing a Test Management tool, it can be hard to figure out where to start, since there are so many available options. The important rule of thumb is to choose a tool that will best match your QA process and it’s demands. The tool you use should “work for you” and not the other way around. There is a useful checklist of features you can use while evaluating different testing tools here.

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TestRail screenshot

Zephyr screenshot

If you have already narrowed it down between two options: TestRail vs. Zephyr, then the following comparison table sums up the most important features to take note of, as well as strengths and weaknesses of each tool.

TestRail screenshot

Zephyr screenshot

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TestRail

Zephyr

See who is scored higher than TestRail

See who is scored higher than Zephyr

Requirement and User Stories Management

	Support for hierarchical requirements		via Jira

Test case management

	Add attachments to each test step
	Clone Tests between projects		Zephyr Scale Only
	Batch operations (cloning, editing, deletion)
	Reusable test repositories		Zephyr Scale Only
	Exploratory Testing module (session based testing)

Test Sets and Execution Management

Audit history of runs and results
Edit tests during runs
Report issues/bugs from tests and auto-populate tests to reproduce
Assignment of Cycles and Tests to testers
Parameterization of Test Cases and Sets		Zephyr Scale Only
Batch operations (cloning, editing, deletion)
Reuse tests from repository for any test set run
Test Set Permutations	N/A

Issue management

	Independent issue management module		x via Jira
	Ability to detect and prevent duplicate issues
	Batch editing

Time-Based Testing Iterations Management

	Milestones/Releases Management		via Jira

Integrations

	Integration with 3rd party Bug Tracking systems
	Integration with Test Automation Tools
	Integration with Source Control systems
	Zapier
	API
	Slack integration
	Webhooks

Customization

	Hierarchical filters to organize information (e.g. Test Tree, Bug categories, Requirement types)
	Custom Workflow
	Custom fields and filters
	Permissions & personalized mail notifications		Zephyr Scale Only

Reporting

	Customizable Dashboards graphs, reports and metrics
	Scheduled reports

AI-Powered Test Management

	Test Steps Creation
	Test Steps Editing
	Assigning a Score to Reflect Test Value

Additional Features

Import & Export all data
Search (ability to add criteria)
External dashboard and embedding graphs
Cloud or Installed	Both	Both
Task Board

Security and Certifications

	Soc 2
	ISO 27001

Service and Support

	Service and Support

Compare TestRail to PractiTest

Compare Zephyr to PractiTest

“We evaluated several different test management platforms and chose PractiTest as our company standard. We are now consolidating our various test management systems into PractiTest.”

– Arthur Meloy, VP Site Reliability Engineering at NCR

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