Choosing the right test management solution can be a challenging endeavor, especially with so many tools promising to streamline QA processes. If you're already using ServiceNow, exploring Their Test Management plugin may seem like an easy choice. However, comparing it with other dedicated test management tools, like PractiTest, can help you identify the best fit for your team's unique needs. By narrowing your options to a select few tools and examining their core features, you can make a more informed decision on which platform truly supports your testing goals.
PractiTest screenshot
ServiceNow Test Management screenshot
When assessing testing solutions, we recommend focusing on the following features, as highlighted in our comparison of PractiTest and ServiceNow Test Management.
PractiTest screenshot
ServiceNow Test Management screenshot
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Report issues/bugs from tests and auto-populate tests to reproduce
Assignment of Cycles and Tests to testers
Parameterization of Test Cases and Sets
Batch operations (cloning, editing, deletion)
Reuse tests from repository for any test set run
Test Set Permutations
Issue management
Independent issue management module
(via separate plugin)
Ability to detect and prevent duplicate issues
Batch editing
Time-Based Testing Iterations Management
Milestones/Releases Management
Integrations
Integration with 3rd party Bug Tracking systems
Integration with Test Automation Tools
(via separate plugin)
Integration with Source Control systems
Zapier
API
Slack integration
Webhooks
Customization
Hierarchical filters to organize information (e.g. Test Tree, Bug categories, Requirement types)
Custom Workflow
Custom fields and filters
Permissions & personalized mail notifications
Reporting
Customizable Dashboards graphs, reports and metrics
Scheduled reports
AI-Powered Test Management
Test Steps Creation
Test Steps Editing
Assigning a Score to Reflect Test Value
Additional Features
Import & Export all data
Search (ability to add criteria)
External dashboard and embedding graphs
Cloud or Installed
Cloud
Both
Task Board
Security and Certifications
Soc 2
ISO 27001
Service and Support
Service and Support
“We evaluated several different test management platforms and chose PractiTest as our company standard. We are now consolidating our various test management systems into PractiTest.”
– Arthur Meloy, VP Site Reliability Engineering at NCR
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