Users, Groups, and Permissions

Defining users and groups in PractiTest is very easy.


Adding a group

To create a new group, enter the group’s name and click the ‘Create Group’ button.

After the group is added you can edit its permissions and add members.

Adding a user

To add a user, just enter the user’s email address and click the ‘Add’ button.
By default, the new user will be added to the Testers group.

Customizing group members and permissions

To edit a group click the Edit link next to a group’s name


1. Adding a member to a group

You can choose to add a single member or a group to be part of another group.
Choose the name of the user or the group and click the ‘Add’ button.

2. Setting group’s permissions

Each group has its own permissions.
To set a group’s permissions, select or un-select the relevant permissions (look at the image above). When you finish, click the ‘Save Changes’ button.

3. Adjusting group icon color

You can adjust the color of your groups' icons to help you recognize them better in the system when entities are assigned to them.

System Groups

There are four predefined system groups in PractiTest:
  1. Administrators – 'Administrators' have unrestricted permissions. If you can customize Project settings and permissions (and see this screen), you are in the Administrator group.
  2. Testers – ‘Testers’ do almost everything within the system. They behave like Administrators for Issues, Requirements, and Tests, but their members do not have access to most project customizations such as Permissions, Custom Fields, and Workflow.
  3. Developers – ‘Developers’ have full access to Issues (Create, Edit, and View Issues and reports), but they may only view tests, runs, and requirements. They cannot edit, comment on or delete them. Developers may not access most Project customizations.
  4. Commenters - ‘Commenters’ can view and comment on all entities. They can view Dashboards and add filters, but they are unable to access most project customizations and reports.
– You can add or delete as many members as needed to any group according to the number of users you purchased.
– The permissions of the predefined groups cannot be changed.
– ‘Read-Only With Comments’ users (extra users that you get for any paid user according to your plan), should be added to the ‘Commenters’ predefined group only. The paid users can be added to any group.
To learn how many licenses you purchased and how many ‘Read-Only With Comments’ licenses you get with your plan, please visit your account settings in the General tab. The number of ‘Read-Only With Comments’ users is according to your plan and the number of licenses purchased as described on the pricing page.
– If a user belongs to more than one group, then permissions are a combination of all group permissions that he/she belongs to.
– If a user is removed from a project or account, the data created by them (issues, tests, etc) is not removed.
– Users added to any group other than the system-predefined ‘Commenting’ group will be considered a paying users, regardless of the group permissions.