The issues module is where you add, view, and modify your issues (an issue can be a bug, a task, an enhancement or feature request). Issues reported directly from Test Runs, or using Bug By Mail, will also appear in the issues grid.
The filters tree
In order to enable issues deletion, go to the Account Settings – Projects Management – click ‘Edit’ icon near the project, check ‘Enable Issues Deletion’ and click Update.
Bug by Mail
With PractiTest you can report Issues directly from your email client. This is great if you have customers or field engineers (sales, support, etc) who don’t have access to PractiTest, or if you want to forward someone’s bug directly from your inbox to the system:
in order to access your targeted email address that will enable you to report bugs by mail:
Access your project settings .
In the personal tab , on the upper right corner you can find this box with your project’s individual email address.
* Please note that ‘Bug by Mail’ is not available in case you have a two-way integration as you report all bugs via a third-party system.
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